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BUSINESS & ADMINISTRATION - APPRENTICESHIP

  • Administration
  • Back-office team staff
  • Operations Marketing
  • HR Reception
  • Meet & greet

CUSTOMER SERVICE - ADVANCED APPRENTICESHIP

This Apprenticeship teaches you the skills to provide excellent customer service, and can be applied to hundreds of job roles across many different sectors, from government to telecommunications. However, most customer service apprentices work in retail, financial services, call centers, hospitality, or sport and recreation. Good customer service is key to the success of any business or organisation. It is one of those useful skills found in all successful businesses and covers all the extras that enhance customers’ experience.

ICT APPRENTICESHIPS

  • IT The CompTIA A+ certification.
  • BTEC Apprenticeships (QCF) | Level 2 and Level 3 IT User Skills (ITQ) (QCF)
  • Level 3 Diploma in Professional Competence for IT and Telecoms Professionals.
  • Level 3 Extended Diploma in ICT Systems and Principles
  • BTEC Higher Apprenticeships (QCF) | IT, Software, Web and Telecoms Professionals

SUPPORTING TEACHING AND LEARNING

This Apprenticeship is about providing support in the classroom. Teachers are not the only people who make a difference to learning in schools. Learning support staff, such as teaching assistants, play a vital role in today’s classrooms ensuring that students get the most out of their lessons. They work with teachers, carry out duties like lesson preparation, and work with individuals or small groups, allowing the teacher to concentrate on teaching class. Some learning support staff specialize in areas such as music or special needs.

CHILDREN AND YOUNG PEOPLE'S WORKFORCE

This Apprenticeship covers a wide range of job roles on two pathways: the adult social care pathway and the health care pathway. This could mean working in the NHS, the private sector, local authorities or in the voluntary sectors. Social care is about helping people with a particular need, such as the disabled, the elderly or people with learning disabilities. This type of care takes place in the home, in care homes or in the community, and can include anything from helping people get dressed to transporting them to and from a residential home or taking them shopping. As an apprentice in Social Care, you could be a personal care assistant helping someone in their everyday life.

HEALTH & SOCIAL CARE

This Apprenticeship is for people who work with children “from birth to 16-year-olds (and their families)” in settings or services whose main purpose is children’s care, learning and development. Workers in this area make sure children are looked after, kept active, are happy and nourished. They also help children to develop social and practical skills. This Apprenticeship gives people a fulfilling opportunity to work with children and young people while also gaining an understanding into their development. Equally, it ensures candidates put childcare theory into practice.

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